It is these service and support experiences that contribute significantly to customer satisfaction and can turn a one-time buyer into a loyal customer. On the r/Scams subreddit, a user in the UK said they had to go through the company’s legal documents to find the phone number for its customer service. While there are a good number of positive reviews about Back Market on various forums, not everyone walked away from their purchases as happy customers. Buried in the positive reviews on Trustpilot are complaints ranging from accessories not working to buyers receiving the wrong device. The user did acknowledge, “When they are good, they are very, very good; when they are bad, they are horrid.” Another commenter on Quora went so far as to call the website a “scam.”
The Big Phone Store
Back Market provides a wide range of refurbished electronics, ensuring you have access to an extensive collection of high-quality products at affordable prices. You can find everything, not just limited to phones and tablets, but also gaming consoles, printers, blenders, washing machines, and hoverboards. The platform works with certified refurbishers who follow strict quality standards.
Yes, Back Market is legit and safe for Canadian customers looking for refurbished electronics. The platform works with certified refurbishers to ensure gadgets meet high-quality standards. Every purchase comes with a 1-year warranty and a 30-day return policy, giving peace of mind.
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This article will help you figure out if Back Market is trustworthy and worth your money. Check the product details if you want more information about what’s in the box. Nonetheless, Back Market ensures it provides the necessary accessories for every purchase. Back Market offers a wide variety of both electronic and home products. We have been delighted with what we have bought from them – samsung phone, Samsung tablet.
- Most products come with a minimum 1-year warranty and a 30-day return window.
- This comprehensive review will address these questions and evaluate whether you can trust this popular platform.
- To get the best deal, take the time to compare prices on Back Market and other platforms, keeping in mind your budget.
- Then, at around the 7-8th month mark, it started having severe battery issues.
- Remember, Back Market addresses many of these concerns by providing a secure marketplace for buying refurbished electronics.
As a result, merely 1 out of 3 applicants actually get approved to sell on Back Market. So, you can enjoy quality shopping, knowing that these sellers are meticulously selected. First, always look for Certified Renewed products when browsing the Back Market. These items are refurbished by the brands themselves and not by third parties. Although they may cost a bit more than third-party sellers, they’re worth the extra expense.
Back Market Customer Service
This way, you can easily find the best deals and even set up price alerts to save even more on your next purchase. Back Market offers free shipping to 48 contiguous United States, and the item is usually delivered to your home in 1-3 business days. Finally, our assessment suggests that when dealing with Back Market, it’s prudent to review seller ratings. A high rating and a decent number of reviews usually signal a safe bet.
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Still, you’re bound to find something useful for a fraction of the original retail price. In this category, model release dates go back as far as 2011. While doing my research for this Back Market review, I found that these tablets and iPads are among the cheapest and usually start at about $32.
Company And Customer Relations
EBay, a well-established e-commerce platform with a vast global reach, also offers a dedicated program for certified refurbished devices, providing an alternative avenue for buyers. Their ever-growing selection of top-brand items, such as Apple devices and the latest Samsung watches, makes Back Market a popular choice among savvy shoppers. So, when you’re in search of a fantastic deal on a phone, tablet, or laptop, don’t hesitate to explore Back Market’s offerings. In today’s fast-paced world, everyone is on the lookout for a good deal.
What Is Back Market’s Business Model?
Back Market states that 1 out of 3 sellers that want to join get approved. Keep reading my Back Market review to learn more about how the company works and what products they sell. As a side note, instalment payments are available with Affirm. The trio also wanted to create a company that helped reduce e-waste.
- Refurbished electronics typically come with price tags substantially lower than their new counterparts, making them an attractive option for budget-conscious consumers.
- The website was really easy to navigate when I was trying to figure out what I wanted to buy first.
- In our quest to uncover the truth about Back Market, we have diligently examined a variety of sources.
- Their dedication to excellence makes them a go-to option for refurbished electronics.
- Some sellers might also accept PayPal, though it’s not always available for every listing.
Not only that, but refurbished tech also helps the environment. Instead of throwing out old devices, you can buy certified refurbished products from Back Market. That way, consumers can trust in quality and do something good for the planet.
I’m going to go ahead and get the phone set up … Welcome to iPhone. So now what I’m going to do is I’m going to turn this phone off. I’m going to turn this phone off as well and switch the SIM card from my old phone into the new phone and then I should be good to go.
This helps address common “BackMarket reviews” queries about reliability and value. With unresponsive and unorganized customer service, getting a faulty phone would be a hassle to return or fix. As with any other company, not all customers will have a good experience with Back Market. In this section, we’ll provide you with reviews written by consumers who ordered various items from Back Market. It also investigates its sellers, asking them about their services and how they maintain their quality. Of course, sellers would have to provide proof that they offer quality services.
With that in mind, Back Market offers Windows laptops, Chromebooks, Macbooks, and even gaming laptops. You can also browse desktop computers, monitors, and other computer accessories for your home office needs. I initially purchased this product mainly because I was on a hunt for an affordable MacBook. I really did not feel like spending over $1000 on a laptop so I came across the website Back Market.
Carefully review the condition descriptions “Fair,” “Good,” and “Mint”. For example, “Fair” may have visible scratches, while “Mint” is near-new. Match your expectations to the grade to avoid disappointment. The platform has its presence in 17 countries, including the USA, the UK, France, Germany, and Japan. It lays emphasis on sustainability by reducing electronic waste and promoting a circular economy. You also can’t use Back Market if you live in Puerto Rico, as it’s one of the few areas the company doesn’t ship to.
If you’re new to Back Market, you probably want to know if the website is actually trustworthy before you spend your money. After all, we’ve all seen our fair share of fly-by-night sellers and questionable listings when shopping for used tech online. Back Market promotes the tech it sells as “verified refurbished,” which means it has been inspected by industry professionals in accordance with the company’s standards. I’ve bought several refurbished phones and laptops and all of them were like new. Helps me recycle my old, unwanted tech for a modest return. Back Market has a 30-day return policy and money-back guarantee in case you are unhappy with your product.
